Tommy Chan, The Insider
Inspired by his mother who worked in the hospitality industry, Tommy began his career with The Upper House in 2012 as Bell Attendant. He quickly became a familiar face that guests sought out when they visited the House, and continues to nurture relationships built over the years, as Director of Guest Experience.
Born and raised in Hong Kong, Tommy knows the city inside and out. While Hollywood Road is a popular destination, he likes uncovering secret spots including tiny antique stores along Upper Lascar Row, where guests can discover one-of-a-kind finds, from Chinese memorabilia to vintage Bruce Lee posters.